General Conditions: Conditions of use and purchase

Updated 16/12/22

1. The website

These Terms of Use govern the use of the website

http://shop.modernistencaustic.com/ (hereinafter the Website)

2. The seller

The Website owned by Rudimentum Trade SL, registered in the commercial register of Madrid, Spain, Volume 33404, Folio 30, Section 8, Page M-601367, Inscription 1a, has offices in calle Manuel Silvela 16, 28010 Madrid, Spain with CIF number B-87264602.

3.- The products

The Web site allows users to purchase products offered by Rudimentum Trade, S.L..

Product sheets include detailed description of the products and include in many cases Safety Data Sheets (in English) to be read and consulted before handling the products.

4. User

The sale of products offered on the website is aimed exclusively at users aged 16 and over that can read and understand these Terms and the technical and safety documentation of the products offered.

Users who wish to purchase must be registered on the website which requires providing certain personal data and acceptance of the Privacy Policy of the Website and these Terms.

To unsubscribe from the Website you must request so by email at adm@modernistencaustic.com.

5. The Price

The price of the products offered is indicated next to them and this includes VAT of 21%.

6. Shipping costs

Shipping costs will be supported by the consumer and are given in detail on the page "Shipping Costs".

7. Payment

Established payments are: Bank Transfer and Paypal.

PayPal authorizes payments in encrypted format on secure servers without sharing your bank details.

8. Shipping deadline

The deadlines for delivery vary according to destination, the indicative timeframes are indicated at the time of placing the order.

9. Delivery

The order shall be deemed to be delivered when it is delivered to the consumer or to a third party designated by him.

If the consumer receives the order with damaged packaging, he must indicate it on the delivery note of the carrier at the time of receipt and inform the Website through email to adm@modernistencaustic.com, stating the order number.

The website does not perform customs clearance if they are required so. In such particular case, the collection of the order must be borne by the consumer.

10. Defective Orders

If the product is defective or the order does not correspond to the request, the full cost will be refunded or the wrong product replaced for the right product in the usual delivery way at no additional cost for the consumer.

11. Withdrawal

Products purchased on the Website may be returned without penalty, provided that the following conditions are met:

The user communicates to the Website at adm@modernistencaustic.com its intention to return the product purchased within a maximum period of fourteen (14) calendar days from the date of delivery.

The product must be in the same condition it was delivered and must retain its packaging, labeling and original seal.

The consumer must return the goods to the Website at the latest within fourteen (14) calendar days from the date of communicating the decision to return the products.The consumer has to bear the cost of returning the goods in case of their return. Once the website has received the product and checked that everything is in perfect condition, the Web Site shall make the refund within fourteen (14) calendar days.

12. Legal guarantees

In the event that the goods supplied are defective or do not meet the specifications set forth in the contract, the Website will offer the consumer repair, replacement or reimbursement.

13. Request for information and filing of claims

Users who wish to request information, file claims or complaints should contact the Website by email to the address adm@modernistencaustic.com, leaving a notice in the subject line, or by regular mail to the following address: Rudimentum Trade, S.L., Calle Manuel Silvela 16, 28010 Madrid, Spain

14 .- Applicable Law and jurisdiction

The Website reserves the right to file any civil or criminal charges it deems appropriate for the misuse of this web page and it’s content or for breach of these conditions.

The relationship between the consumer and the Website shall be governed by Spanish legislation. In case of any dispute arising from these conditions and for the resolution of conflicts, the parties submit to the jurisdiction of the courts of Madrid, Spain.